FIND ANSWERS TO YOUR QUESTIONS
Allergy and Sensitivity Warning:
-
Read the full ingredient list: This product is made with natural ingredients, including oils from nuts, seeds, and botanicals. Despite being natural, these ingredients can still cause skin sensitivities or allergic reactions in certain individuals. Please read the full ingredient list provided with each product carefully.
-
Perform a patch test: We recommend performing a patch test on a small, discreet area of your skin (such as the inner elbow or wrist) before widespread use, especially if you have sensitive skin or known allergies.
-
Discontinue use if irritation occurs: If you experience any irritation, redness, or discomfort, discontinue use immediately and consult a physician.
-
Cross-contamination risk: While we take precautions to prevent cross-contamination, our products are made in a facility that uses a variety of ingredients. We cannot guarantee the absence of trace allergens.
-
Not liable for reactions: Soapy Cheeks a TryDiaz LLC Company is not liable for any individual reactions to any specific ingredient in our products.
​​
Important notice:
-
The statements made regarding our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
-
All products are handmade in small batches; therefore, the actual product may vary slightly from the image shown.​
​​
Shipping and Temperature Sensitivity:
-
While cold temperatures do not typically harm cured cold process soap, extreme heat can affect its stability. We recommend ordering during cooler months for the best results.
-
No refunds will be issued for melted or damaged products due to weather conditions during shipping.​
-
For valuable items, consider purchasing shipping insurance or using a trackable shipping service.
Product Usage & Storage:
-
To prolong the life of your soap, keep it dry between uses by storing it in a well-draining soap dish away from direct water.
-
Due to the nature of soap, the surface of your shower or bath may become slippery from oil and soap buildup; rinse or wipe after use.
Regulatory Compliance
-
This notice is required by the Federal Food, Drug, and Cosmetic Act. This product has not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure, or prevent any disease
Global Shipping Details
Explore our worldwide shipping options for all our sustainable personal care products. We take great care in packaging and ensure timely delivery to your doorstep, making your shopping experience smooth and convenient.
Product Returns
Unhappy with your purchase? Although we do not accept returns, we will attempt to assist in remedying the issue. Contact us, and we'll assist you through the process of addressing your issue.
Tailored Sustainable Products
Seeking something unique? We embrace custom orders tailored to your preferences. Reach out to us to discuss your ideas, and our team will collaborate with you to craft personalized sustainable personal care products.
